Privacy Policy

Effective date: [Insert date]

Perth BioTech (“we”, “us”, “our”) is committed to protecting your privacy and handling personal information in a transparent and responsible manner. This Privacy Policy outlines how we collect, use, store, and disclose personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect personal information that you voluntarily provide when you:

• Place an order

• Create an account

• Contact us via email or website forms

• Subscribe to updates or communications

This information may include:

• Name

• Email address

• Business or institution name

• Shipping and billing address

• Contact details

• Order and transaction information

We do not intentionally collect sensitive information unless required and provided voluntarily.

2. How We Use Your Information

Personal information collected by Perth BioTech is used for legitimate business purposes, including:

• Processing and fulfilling orders

• Managing customer accounts

• Responding to enquiries and support requests

• Providing order updates and transactional communications

• Maintaining internal records

• Improving website functionality and user experience

We do not sell or rent personal information to third parties.

3. Research-Only Context

Perth BioTech supplies products strictly for laboratory research purposes only. Personal information is collected and used solely for administrative, fulfilment, and communication purposes, and not for medical, diagnostic, or therapeutic decision-making.

4. Disclosure of Information

We may disclose personal information to trusted third parties where reasonably necessary to operate our business, including:

• Payment processors

• Shipping and logistics providers

• IT service providers and website platforms

These parties are only given access to information required to perform their services and are expected to handle information securely.

5. Data Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. This includes administrative, technical, and physical safeguards appropriate to the nature of the information held.

No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Cookies & Website Analytics

Our website may use cookies and similar technologies to:

• Improve website functionality

• Analyse traffic and usage patterns

• Enhance user experience

You may choose to disable cookies through your browser settings, though this may affect site functionality.

7. Access & Correction

You may request access to the personal information we hold about you, or request corrections if the information is inaccurate, incomplete, or out of date.

Requests can be made by contacting us using the details below.

8. Third-Party Links

Our website may contain links to external websites. Perth BioTech is not responsible for the privacy practices or content of third-party sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Perth BioTech
Email: helllo@perthbiotech.com
Location: Perth, Western Australia